The Ohio Department of Development and the Division of Senior and Adult Services want to remind Ohioans that assistance is available to help with their home energy bills. The Home Energy Assistance Program (HEAP) helps Ohioans at or below 175 percent of the federal poverty guidelines pay their utility bills.
Applied directly to the customer’s utility or bulk fuel bill, the benefit can help manage heating costs in the winter, and cooling costs in the summer. Ohioans can visit www.energyhelp.ohio.gov to apply online, download a copy of the application or find contact information for a local Energy Assistance Provider (EAP). When applying, individuals need to have copies of the following documents:
- Most recent utility bills
- A list of all household members (including birth dates and Social Security numbers)
- Proof of income for the past 30 days for all household members (12 months for certain income types)
- Proof of U.S. citizenship or legal residency for all household members
- Proof of disability (if applicable)
For more information about HEAP, contact the DSAS Information Services Unit, at (216) 420-6700. To be connected to your local Energy Assistance provider, call (800) 282-0880 (hearing impaired clients may dial 711 for assistance) or visit www.energyhelp.ohio.gov.
Related Programs
Home Energy Assistance Program or HEAP
A one-time benefit to help eligible residents with energy bills.
Home Weatherization Assistance Program
A program to help eligible residents improve the energy efficiency of their homes and reduce utility costs.
A one-time benefit to help eligible seniors or those with a certified medical condition pay for summer cooling costs.
Percentage of Income Payment Plan or PIPP
A program that helps eligible residents manage their energy bills year-round. Residents pay a set percentage of their income each month for gas or electricity.
A one-time benefit to help eligible residents maintain their utility service during the winter months. You must be threatened with disconnection, already be disconnected, or have less than a 25 percent supply of bulk fuel in your tank.
How to Apply
Follow the steps below to apply for the service:
- Apply Online
- Download an application and mail it to one of Cuyahoga County’s Energy Assistance Providers.
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Schedule an appointment with an Energy Assistance Provider via telephone:
CHN Housing Partners - (216) 574-7100
Step Forward - (216) 696-9077
Older adults (age 60 and over) and adults with disabilities can contact the Division of Senior and Adult Services at 216-420-6700 for assistance with the application process.