All Coordinated Intake services provided via phone by United Way of Greater Cleveland. For assistance, please call 2-1-1 for help finding a service or shelter that can help.
Coordinated Intake is the front door to emergency shelters for individuals and families with no place to safely sleep and who are literally homeless.
If you have other safe housing options, like friends or family members, please explore those options before calling Coordinated Intake.
Coordinated Intake provides:
- Exploration of alternatives to shelter, or shelter diversion.
- Referral for emergency shelter, if needed.
- Referral for emergency services, if needed. Services could include help with medical issues, mental health, and drug abuse.
Coordinated Intake does NOT provide:
- Referrals for housing, including permanent vouchers or subsidies.
- Rental assistance or security deposits.
- Utility assistance.
- Shelter letters.
If you are a Veteran experiencing housing instability, you may be able to access homeless prevention assistance by contacting:
VA Cleveland Community Resource and Referral Center (CRRC)
7000 Euclid Avenue, Suite 202
8am – 8pm Monday-Friday
216-391-0264
If you are experiencing domestic violence and need help, including options for safe shelter, please call:
Domestic Violence Helpline: 216-391-HELP
Family Helpline: 216-229-8800