Our mission is to assure children at risk of abuse and neglect are protected and nurtured within a family and with the support of the community.
Learn more about who is required to report abuse or neglect and the process to submit a report.
Learn MoreTo assure children are protected and nurtured within a family and with the support of the community, DCFS works with partners to provide community-based prevention services to prevent potential abuse and neglect.
Prevention and Family ResourcesWhen a child must be removed from their home, placing them with a safe and loving relative, or kin, is the next best option. DCFS searches for, trains, and supports kinship caregivers to provide the best outcomes for children.
Kinship CareEvery child needs family. When a child comes into DCFS custody the agency needs kinship, foster, and adoptive families to provide safety, permanency and well-being. The agency recruits, trains, and supports caregivers to help our children.
Foster Care and Adoption ServicesAdditional Services
Family Therapy and Support Services
Children and families who have experienced trauma can benefit from targeted services to help them heal. DCFS can provide therapy and other supports to help families who are involved with the agency remain together or reunite safety.
Teens in foster care and young adults aging out of foster care need special support as they transition to independence. Financial, medical, education resources, mentoring and more are available for young people who have experienced foster care.
Contact Us
Main Office (Non-Emergency)
Phone
(216) 431-4500
Toll free (800) 321-0322
Fax
Child Abuse/Neglect Hotline
Phone
Foster and Adoption Recruitment
Phone
Customer Service
Phone
Fax
CustomerServiceCCDCFS@jfs.ohio.gov
View All Contact Information

United Way 211 provides free and confidential referral services 24 hours a day, 365 days a year.
Learn more about DCFS policies and procedures, client and family rights, data, and info about working for DCFS.
Learn About Us