Information Assistance

We connect older adults and caregivers to our extensive network of partnering agencies and providers who are ready to assist with services that support independence.

MIPPA Assistance

The Medicare Improvements for Patients and Providers Act (MIPPA) provides outreach enrollment opportunities targeting limited income Medicare beneficiaries that may be eligible for Low Income Subsidy (LIS) and Medicare Savings Programs.

Supportive Services

The Information Services unit also offers person-centered case management assistance for seniors and adults with disabilities to address complex needs and navigate available resources. It assists with issues such as housing, food insecurity, and emergencies, while facilitating connections to the appropriate services.

BenefitsCheckUp for Seniors

BenefitsCheckUp is a service offered through the National Council on Aging for individuals 55 or older to help enroll seniors and adults with disabilities into benefit programs.

Home Energy Assistance Program

This unit also conducts Home Energy Assistance Program (HEAP) outreach to adults age 60 and over and adults with disabilities ages 18-59. It provides applications, assistance and screenings to help eligible residents with their home energy bills.

Bed Bug Remediation Program

Services assist older adults and adults with disabilities with the removal of bed bugs from their homes. Participants must live in a single or double residence and meet income guidelines to be eligible for assistance.