About Us | Office of Child Support Services
Learn more about the answers for frequently asked questions to the Office of Child Support Services.
Search a filtered list of forms for clients and services providers for various programs.
Responsibilities for Parents Paying and Receiving Child Support
A practical guide to what parents (both those paying and those receiving support) must do under a child-support order, including updating contact info, reporting changes, meeting insurance/medical obligations, and preserving records.
Learn how child support payments are withheld from wages or benefits, how employer orders work, and how payments are processed and distributed to support children and families.
Cash Medical and Health Insurance
Describes how health insurance or cash medical support is mandated in child support orders, clarifying which parent must provide coverage or pay support when insurance isn’t available or reasonable.
Overview of child support and public-assistance: describes rules when a custodial parent gets cash assistance or Medicaid, including support assignment to the state and obligations to cooperate with OCSS.
Overview of the registry for unwed or potential fathers: describes who qualifies, how and when to register, and how registration protects a father’s right to be notified about adoption before parental consent is waived.
Describes the right to appeal OCSS decisions through a state hearing, including what issues are eligible (e.g. denial of services, payment errors, modifications), and where hearings are held.
A clear list of exclusions (things OCSS will not do): including, no custody/visitation matters, no legal representation, no tax or property‑settlement help, no recognition of direct payments outside their system.