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Office of Child Support Services

Responsibilities for Parents Paying and Receiving Child Support

 

Parents receiving child support are required to:

  • Inform the Office of Child Support Services (OCSS) of any changes in address, phone number, employment status, or medical insurance coverage.
  • Provide documents requested from the OCSS by the stated deadline on the notice.
  • Provide the OCSS with all copies of court and administrative orders which may affect your support order, including but not limited to changes in custody or support order amount.
  • Keep all records pertaining to your support order. Additional copies of court orders may cost money to obtain.
  • Enroll the child in a health insurance plan if you are ordered to provide medical coverage for the child by the court or the OCSS.
  • Inform the OCSS of any reason why an order should terminate and provide supporting documentation, including but not limited to:
    • Death of a party in the case,
    • Change of legal custody of the child,
    • Emancipation or adoption of the child.
  • Provide the OCSS with supporting documents to complete the emancipation process, such as:
    • A copy of the child’s high school diploma or withdrawal letter from school when the child turns 18 years old,
    • Proof of enlistment in the armed forces,
    • Court orders showing change in legal custody or adoption of the child.
  • Parties receiving support payments may be required to repay an overpayment after the support order has terminated. The payee is not entitled to any funds received that exceed the ordered support amount.
  • Report any problems or issues that arise in the case to the OCSS.

 


Parents paying child support are required to:

  • Make timely support payments.
  • Inform the OCSS of any changes in address, phone number, employment status, or medical insurance coverage.
  • Report changes in employment to the OCSS, including additional employment.
    • Parties paying support should report any secondary employment to avoid additional income withholding if unnecessary.
  • Report changes in income to the OCSS.
  • Provide documents requested from the OCSS by the stated deadline on the notice.
  • Provide copies of any new orders related to the case to the OCSS.
  • Enroll the child(ren) in a health insurance plan if ordered to by the court or the OCSS, and provide any necessary documentation to the payee and/or caretaker.
    • Report changes in the child(ren)’s health insurance coverage to the OCSS.
  • Keep a record of any receipts, correspondences, and support orders.
  • Inform the OCSS of any reason why an order should terminate and provide supporting documentation, including but not limited to:
    • Death of a party in the case,
    • Change of legal custody of the child,
    • Emancipation or adoption of the child.
  • Provide documentation to the OCSS regarding any disability.
  • Report changes in spousal support, if applicable, to the OCSS.
  • Report any problems or issues that arise in the case to the OCSS.


Contact Us

Address

Office of Child Support Services
1640 Superior Ave E
Cleveland, OH 44114

Email

cuycsea@jfs.ohio.gov

Phone

216-443-5100


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