
If you or your child are experiencing a life-threatening emergency, please call 911.
There are community resources to help families in crisis and PREVENT child abuse and neglect.
Teen/Parent Crisis
If you are a parent or caregiver in the midst of a teen crisis, consider the following resources:
- Risk of Harm to Self or Others – Contact Ohio Guidestone Mobile Response & Stabilization Services (988)
- Youth committed a delinquent or criminal act – Contact Detention Center: 216-443-8400
- Parents unable or unwilling to care for child – Work with family, friends, or neighbors to locate a safe, temporary option. Perhaps a cooling off period.
Before You Drive to DCFS
- COOLING OFF PERIOD - Spend a few hours apart in a safe location, with relatives, or with friends to calm down and gather your thoughts.
- EXPLORE OPTIONS – Seek help from other safe adults for at least 24 hours to help you calm the situation and address immediate concerns.
- BE AWARE – Bringing your child to DCFS will initiate an investigation, which could result in a possible neglect complaint and court involvement.
- CONTACT – If there is no other option to keep the child and/or family safe, contact the 696-KIDS (5437) HOTLINE or local law enforcement.
Family Crisis Resources
Ohio Guidestone Mobile Response & Stabilization Services
Support to youth and families experiencing emotional and behavioral crises. Calls go through (988). 8am-8pm M-F (includes holidays). Ages 20 and under
Journey Center for Safety and Healing
Assess and offer shelter to battered women24/7 Helpline - 216-391-HELP (4357)
Services for victims and witnesses of crime
216-443-7345
Call, Text, Chat online. 24/7 Hotline for crisis counseling and assistance
216-619-6192 or 440-423-2020
Low-risk misdemeanors, mental and behavioral health needs
216-459-9827
Westhaven Youth Shelter (ages 13-17)
24/7
Emergency teen shelter
216-941-0063
Bellefaire Homeless & Missing Youth
24/7
Homeless and missing youth hotline
216-570-8010
United Way social service resources
211 or 216-436-2000
Cuyahoga County Division of Senior & Adult Services
Adult protective services for abuse, neglect & exploitation of older adults
216-420-6700
Cleveland Animal Protective League
Animal abuse and cruelty hotline
216-377-1630
Cuyahoga County Division of Children and Family Services Neighborhood Collaboratives
Resources and support for families
Westside Catholic Center Family Success Center
Free family support services
(216) 631-4741