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Payment Information

When making a payment, make sure your NAME, SETS Case Number (ten digits and starts with a 7), and ORDER Number are printed CLEARLY on your form of payment to ensure proper credit to your account.

Make a payment from your bank account, credit card, or PayPal

  • Requires a one-time $2.50 registration fee
  • Convenience fee 2.95% per transaction using PayPal or credit card
  • Nominal fee for payments to some states using debit
  • Allow 7 days for receipt of payment
Child Support Payment Options document

You can make a payment in the following ways:

Mail

OCSPC
PO BOX 182372
COLUMBUS, OH 43218

To ensure proper credit of your check or money order, you MUST include your Name, SETS #, and Order # on every payment. Failure to do so may result in a delay in posting your payment.

DO NOT SEND CASH IN THE MAIL

Moneygram:

Visit www.moneygram.com/PayBills or call 1-800-926-9400 to find MoneyGram locations

Cash payment: Child support payment plus $3.99 fees

Account Number: SETS # and Court Order #

Receive Code: 14674


In Person:

Personal checks, money orders or cashier’s check only can be dropped off at the Office of Child Support Services 1640 Superior Ave., Cleveland and are processed the next business day. Include SETS #, Order #, and amount for each case.

Virgil E. Brown Building
1st Floor, Negotiable Items window
1641 Payne Avenue
Cleveland, OH 44114

CASH EXACT AMOUNT - NO CHANGE GIVEN, NO Checks or Money Order

Payments accepted from 9:00 am to 4:00 pm Monday thru Friday.

Cuyahoga County Clerk of Courts
Clerk of Courts' Office in the Justice Center, 1st Floor
1200 Ontario Street
Cleveland, OH 44113
(216) 443-7950

CASH EXACT AMOUNT - NO CHANGE GIVEN

CUYAHOGA COUNTY CASES ONLY

Payments accepted from 8:30 am to 4:30 pm Monday thru Friday.

Cuyahoga County Juvenile Court
Cashier's Office (Located on the Second Floor in the Clerk's Office)
9300 Quincy Avenue
Cleveland, OH 44106
(216) 443-3414

CASH EXACT AMOUNT - NO CHANGE GIVEN, NO Checks or Money Order

Payments accepted from 8:30 am to 4:30 pm Monday thru Friday.


Options if you receive child support payments:

 

Ohio Debit Card - smiOne

Whether you have one or multiple cases, all support payments will disburse to this card. Please don’t throw this card away, even if you enroll in the direct deposit form of payment. If this card is stolen or lost, you must call 1-833-261-5737.

If you do not sign up for direct deposit, you will be issued a debit card.

Direct Deposit

You can use a checking or savings account.

Complete an enrollment/authorization form.

If you change accounts or banks, you must notify the OCSS immediately to avoid payments disbursing to a closed account. You will also need to complete another enrollment/authorization form for the new account. After Child Support Payment Central receives your form, enrollment takes approximately three weeks.

For payment questions, please call OCSPC Customer Support at 1-888-965-2676.

Access your case information

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