Information for Employers
Withholding Child Support
Any order to withhold should be put into effect immediately but no later than the first pay period occurring 14 days after the date the notice was received. It is illegal to terminate an employee based on receiving an income withholding order from child support.
Independent Contractors, Subcontractors and 1099 Employees
- Income per the Ohio Revised code is any payment in money.
- You are required to withhold from the income of the parent who is paying child support.
Multi Order Calculator
The Ohio Office of Child Support offers a Multi-Order Child Support Calculator for Income Providers/Employers.
Withholding Limits
Follow the Federal Consumer Credit Protection Act (CCPA) Fact Sheet.
Do not withhold from an employee’s disposable income more than:
- 50% if the employee supports their spouse or dependent child
- 60% if the employee does not support someone else
An additional 5% may be garnished for support payments more than l2 weeks in arrears.
Lump Sum Payments
You are required to notify the OCSS 45 days before any lump sum payment of $150 or more is made.
Termination of Withholding
Do not terminate the withholding until you receive official notification from the OCSS to stop. Official notification is not provided by your employee.
Report Changes in Employee Status
All newly hired employees and independent contractors (with or without child support orders) who live or work in Ohio must be reported to the New Hire Reporting Center within 20 days of their start dates.
For more information, visit Ohio's New Hire Reporting Center.
Contact Us
employerchildsupporthelp@jfs.ohio.gov
Phone
Employer Only Telephone Line:
Select Option 1
- Layoff
- Termination
- Leave of absence without pay
- Payment of pension or retirement benefits
- Payment of private worker’s compensation
Remitting Payments
National Automated Clearing House Association (NACHA) approved ACH Credit
Please verify that your payroll software and your financial institution have the capability to remit payment via ACH credit in either the CCD+ or CTX 820 file format. If you have questions, contact your software provider or financial institution for assistance.
Before sending the first electronic payment via ACH Credit, complete and return the Employer Registration for Electronic Funds Transfer Form.
If a company employs 50 or more employees, it is required to remit child support payments electronically.
Additional questions about electronic payments can be answered by CSPC Customer Support at 888-965-2676.
By Mail
Payments should be remitted within seven (7) days of the pay date.
Remit payments via personal check, money order, or cashier's check to:
Ohio CSPC
P.O. Box 182394
Columbus, OH 43218-2394
- Make payable to Ohio CSPC.
- Do not send payments directly to the OCSS.
- Do not send separate checks for each employee.
- Don’t separate fees in another check.
- Use the USPS Express Mail for overnight delivery.
Information That Must be Included with Payments
Include the following with a payment to ensure prompt and accurate posting:
- Employee Name
- Employee Social Security Number (optional)
- SETS Case Number (10-digit number that begins with a 7)
- Court Order Number
- Identify each case’s portion of the check with the payment.
A remittance statement with the above information may be sent with the payment.
Resources from the Employers Workshop
National Medical Support Notice (NMSN)
Your employee is ordered to provide insurance coverage (medical, dental, vision, RX, etc.) There are two parts to the NMSN - Part A and Part B.
- Mark box 1-5 (pick one) if the employee is unable to carry medical insurance.
- Mark box 6 if the medical insurance will be available in the future.
- Mark box 7 is if Part B needs to be mailed to the plan administrator.
- Mail Part A back to the OCSS
- Mail Part B to the Health Plan Administrator. This may be a union if the union administers the health plan.
Complete if medical insurance is already being carried by the employee or the dependent(s) are enrolled in medical coverage.
The employer’s responsibilities under NMSN are not affected by the child’s enrollment
in Medicaid or CareSource. Please continue with enrollment of child(ren) as specified in NMSN.
Do not terminate coverage until you receive official notice from the OCSS.
Find answers to additional employer questions on the State of Ohio’s Medical Support Orders and Notices page.